Terms and Conditions
Cancellations
Orders may be cancelled any time right up to being despatched. We adhere to the United Kingdom's Distance Selling Regulations, you have the right to cancel the contract for your purchases right up until 7 days after delivery. If you wish to cancel, please do so in writing by emailing us. Please send us your eBay username & item number along with clear instruction of how you wish the order to be cancelled.
•If we've already shipped your order, you'll need to package the items and send them back to us.
•We will refund you by the method you originally used for the items and delivery charge upon receipt of the order, and in any case within 30 days after we receive your notification.
Postage Returns
Return postage is the responsibility of our customers. We suggest that wherever possible proof of postage is obtained at time of posting. Should the parcel not reach us then compensation can be claimed back via a third party.
Special Next Day & Saturday Delivieries
We are happy to offer the above express deliveries to our customers as we do understand that sometimes deliveries are exceptionally urgent. Please bear in mind that once delivery is passed over to either Royal Mail or UK Mail that we cannot be held responsible for delivering these parcels, as we are solely dependent upon a third party. All parcels are delivered by hand, on occasions sometimes human errors can delay delivery and although we will do all we can to get your parcel to you on time, any delays encountered are totally out of our control.
